Frequently Asked Questions
Everything you need to know about shopping with agete-global.
What shipping methods do you offer for international orders?
We offer standard and expedited worldwide shipping. Delivery times typically range from 5 to 14 business days depending on your location and the customs clearance process in your country.
How can I track the status of my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are in their original condition with all tags attached. Please note that certain sale items may be marked as final sale.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are processed through a secure, encrypted payment gateway.
How do I ensure I am choosing the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own or a similar garment you already own to ensure a perfect fit.
Are the materials used in your clothing sustainably sourced?
At agete-global, we are committed to ethical fashion. We partner with manufacturers who prioritize high-quality, durable materials and fair labor practices to minimize our environmental footprint.