Returns & Exchanges

At agete-global, we want you to be completely satisfied with your purchase. If you are not entirely happy with your fashion items, you can return them within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

  • 2.
    Pack Your Items

    Place the items in their original packaging, ensuring all tags are attached and the garments are in unworn, original condition.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your receipt; your refund will be processed within 5-7 business days of receipt.